"Call If You Can, Text If You Can't"
Southwest Central Dispatch, the 911 Center servicing Palos Heights, is capable of sending and receiving text messages from cellular telephones from all major carriers.
While it can apply to many situations, texting to 911 is best suited for:
- Individuals who are deaf, hard of hearing, or have a speech disability
- A medical emergency that renders a person incapable of speech
- A situation where it is not safe to place a voice call to 911